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Your Customer Support folks were really great to talk to. They really knew their stuff. It’s a shame that business in general has gotten away from that personal touch when it comes to customer service. I really enjoyed working with a company that places such a high priority on service.
I really had a whole other company I was planning to use but because of your [AdvantaClean’s] Service Specialist, I realized I could coordinate the Heating & Air work with you along with the duct cleaning. That’s somebody who’s thinking outside the box, who’s saying “Let me listen to what this person needs in a bigger picture.” Not like most people you get, who ask memorized questions and rush to get you off the line. She is extraordinary and I hope you appreciate her.




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